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Home

Welcome

WPS Insurance Brokers and Risk Managers, formed from the merging of the long established insurance firms, Walker Persson & Partners Limited and Spargo & Co., offers unrivalled expertise in a wide range of commercial and personal insurance. Based in the centre of Plymouth, WPS gives a friendly and professional service to its many corporate and individual clients, both in and outside the South West region.

Our Independence is something we are proud of and we believe truly differentiates us from our competitors. It also enables us to manage our business to our ethos of "clients interests come first".

Business

We are able to offer a range of products and independent advice for clients in the commercial sector through our extensive experience.

Our existing clients range from all sectors including Leisure, Agriculture, Manufacturing, Retail, and Distribution.

WPS provide a full range of advice  services including risk management and bespoke insurance programme design.

Personal

Recognising the importance of providing a full range of services, we are able to provide advice and support to meet the private insurance requirements of our commercial and corporate clients. Our service extends to assisting clients through the trauma of managing losses.

 We understand the importance and value of clients personal possessions and the pain of loss of personal property. We believe it is essential to provide a full claims support service.

Risk Management

For our corporate clients looking for more than arrangement of insurance, our specialist risk management team provide a full range of risk management services from holistic risk assessment to more specific support such as Security, Fire prevention, Health and Safety and Business Continuity.

For Business Continuity solutions and support we have partnered with "back2business" the leading facility in South West England. For more information click here

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News

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20 April 2010 Motor Claims - New reporting proced

 

ATTENTION ALL MOTORISTS AND FLEET OPERATORS..........

 

IMPORTANT NEWS ABOUT HOW CLAIMS HANDLING IS CHANGING

 

 

 

On the 30th April 2010 the Ministry of Justice will introduce a new handling procedure for Personal Injury claims resulting from motor accidents.

 

The most significant aspect of these reforms from a clients’ perspective is that insurers will only have 15 working days from contact by the claimant to make a decision regarding liability.

 

So now, more than ever, it is absolutely crucial that you notify us of any accident that you or your drivers are involved in IMMEDIATELY.  If the accident occurs at the weekend or out of business hours, then please contact your insurers direct on their helpline. This will help us and your insurers manage your claim in your best interests.

 

If insurers do not comply with this time scale, there will be financial penalties which will ultimately affect your claims experience. Furthermore, as your insurers have a statutory duty to comply with the reforms they may choose to admit liability on your behalf and deal with the third party claim if they have not heard from you.

 

The claimant’s solicitors will have access to your insurance details through the Motor Insurers Database and will communicate direct with your insurers through a dedicated website, which means that your insurers may know about the injury claim before you do. It is therefore imperative that you do not wait for contact from a third party before reporting the accident, so that insurers know your version of events.

 

It is also vital that you make it as easy as possible for your insurers to complete the enquiries that are necessary. In practical terms, this means letting them speak direct with your drivers or transport manager.

 

Basically, time is of the essence, and if claims are not notified quickly, they will almost certainly end up costing you more.

 

Here are a few suggestions of how you can help us help you:

 

 

  • Give your drivers our dedicated claims handler numbers – they are 01752 675456 & 01752 675485.

 

  • Make your drivers aware of your insurer helpline number for out of hour’s accidents.

 

  • Provide your drivers with an accident report form to get the important information if they are involved in an accident. We can supply a suitable form on request.. Have them keep a few in their vehicle, just in case.

 

  • Allow your insurers direct access to your driver – when notifying a claim let us have your drivers telephone number and not just that for the office.

 

  • Equip your drivers with a camera or mobile phone with a camera facility – a photo of the scene of an accident is a very useful addition to a description.

 

 

  • Review your own procedures, for example: –

 

1.      Implement and enforce a reporting procedure for drivers.

2.      Interview drivers quickly

3.      Send on paperwork without delay

4.      Allow insurers access to your drivers direct

 

  • Be  PRAGMATIC – if the accident is your fault confirm this to us/your insurers straight away, as contested claims will certainly cost more

 

 

 

 

 

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David Jolly Joins WPS

Following our continued growth David Jolly has joined WPS as a senior account handler.

As an Associate of the CII, David will provide further strength to our client support team and brings a wealth of experience from over 25 years in the insurance industry.

Having worked for International brokers and regional competitors, David chose to join WPS because he related to our culture of putting clients interests at the forefront of what we do. David was especialy keen to have the ability to work independently and use his experience for the benefit of our clients.

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Colin Raffell Joins WPS

WPS are deligthed to announce that Colin Raffell has joined as a client account executive.

Colin has a great deal of experience of providing advice and service to clients across the South West especially those in the Motor Trade Sector.

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WPS on the move !

WPS have acquired new office premises..

 

Our new address from 29th December 2009 is;

 

SPARGO HOUSE,

10 BUDSHEAD WAY,

PLYMOUTH 

PL6  5FE

TELEPHONE NUMBERS, FAX AND EMAIL ADDRESSES WILL REMAIN UNALTERED

 

 

The premises in the Crownhill area of Plymouth will provide much needed additional space as a result of our continued growth.

 

Close to the main arterial routes the new offices will give us an excellent base for our operations and make it easy for us to visit clients as well as welcome clients.

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WPS awarded Investors in People status

The board of WPS are delighted to announce the company has been awarded Investors In People status.

Chairman Richard Persson commented that the award reflected the companys commitment to staff training and as well as the desire of staff to personal growth and development.

WPS employs 32 staff many of whom have been with the company for over 5 years and has an excellent record of staff retention. As an independent company WPS aims to be the preferred employer in our sector in the region

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Contact Us

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Contact Us

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About Us

About Us
WPS is one of the largest independently owned Commercial Insurance Brokerages in the South of England.

 

Our origins lay in the formation of Walker Persson and Partners Limited in 1968, with the subsequent merger with Spargo and Company in January 2000.

 

WPS has an extremely impressive corporate and commercial clientele, mainly South West based, but increasingly across the UK.

Our Goal

Our goal is to be;

“The preferred choice Insurance Broker providing Professional Risk Management, Insurance and Financial Solutions to commercial and corporate clients".

 

WPS employs a holistic risk managed approach to meeting the often demanding needs of its clients, believing that knowing and understanding the client’s business is fundamental when trying to build and retain strong relationships. We see our role as more than providers of insurance. We encourage corporate clients only to buy insurance for those risks which cannot be otherwise managed, transferred or retained in house.

A Fine Reputation

The reputation and success of WPS is founded upon:

  • Absolute integrity in its dealings with both clients and insurers
  • A high degree of technical knowledge of insurance contracts
  • Our Independence
  • Reliable, committed and knowledgeable staff
  • Complete and unbiased advice to clients
  • A desire to understand clients and their business activities
  • Continual contact with all areas of the insurance market in order to stay abreast of changes and developments
  • Placing insurances based upon three equally important criteria:
      • Adequacy of cover
      • Quality and reliability of service from the insurer
      • Competitive pricing

Our People

We see our people as our most important asset and recognise the importance of developing strong relationships with our clients

WPS comprises a team of some 32 employees making WPS one of the largest employers in our sector in Devon and Cornwall

The senior directors individually have on average 30 years experience in the industry

Our client management staff are all experienced many having worked previously for major international brokers or insurers

Qualifications and training are actively encouraged and part of our culture.  A large proportion of our client advising staff have professional insurance qualifications

Our Chairman, Richard Persson, is a  board member at national level of BIBA – our trade organisation and has a role in representing the interests of brokers and their clients

The average length of employment across all staff is in excess of 8 years, demonstrating the ability of WPS to retain its key staff, all of whom are very loyal

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Privacy Policy

Privacy Policy
Privacy

We are committed to the protection of your privacy. No information collected by us on this site will be sold, rented or loaned except as expressly stated in the Privacy Policy and consented to by you.

All personal information given to us through this site will only be held and used with care and in accordance with this policy and the Data Protection Act 1998.

Use of Information

We will not collect any information about individuals, except where it is specifically and knowingly provided by you.

The information collected will be used by us to provide you with details of opportunities in the market place as well as to develop this site to be useful to you and enable us to provide further services on this site in the future. We may also wish to provide you with news and information about goods and services which may be of interest to you.

We do not sell or share any information about you as an individual user of this site.

Links to Other Sites

We may from time to time establish relationships with other companies that will enable you to access the websites of such companies directly from our site. Each individual company operates its own policy regarding the use of personal data. If you have a particular interest or concerns regarding the way your data will be used then you are advised to read the Privacy Statement on the relevant site.

We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such websites. When you click through to these sites you leave the area controlled by us. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.

Your Rights

In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties.

 

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Disclaimer

Disclaimer

WPS is providing this site for general information only and makes no representations or warranties of any kind with respect to the site or its contents. In addition, WPS makes no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of WPS howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither WPS nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit WPS's liability to you for death or personal injury resulting from WPS's negligence or that of WPS’s employees or agents.

Unless indicated to the contrary, all materials on this website including design, text, graphics and photographs are the copyright of WPS. WPS is the owner of the trade marks appearing on this website and all associated trade names, logos and devices unless indicated to the contrary. All other trade marks, logos and names appearing on this website are the property of their respective owners, as indicated. No permission is given by their respective owners for the use of any of them and such use may constitute an infringement of the owner’s rights.

WPS may from time to time provide links that will enable you to access the websites of other parties directly from WPS's site. Please note that such third party sites are not under WPS’s control and WPS does not contribute to the contents of such websites. When you click through to these websites you leave the area controlled by WPS. WPS cannot accept responsibility for any issues arising in connection with either the third party’s use of your data, the site content or the services offered to you by these sites.

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Main Content

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Corporate

Corporate Services

We recognise the needs of Corporate clients are very specific and individual. We adopt a service programme based around an annual cycle of services whch is bespoke and agreed with individual clients. By appointing WPS you will benefit from our annual structured service plan.

 

Click here to view Risk Profiling Click here to view Programme Design Click here to view Programme Placement/Presentaion Click here to view Documentation Issue Click here to view Day to Day Service Click here to view Claims Click here to view Pre Renewal Click here to view Renewal

Corporate Audit

Many prospective Corporate clients are hesitant to commit to a change of Broker without assessing the qualities of their existing arrangements and service provisions.

With this in mind WPS have created an exclusive and confidential Consultancy Audit proposition to prospective clientele or clients purely wishing to assess their current programmes.

The confidential review can be carried out without alerting the incumbent Broker or Insurers and create a valuable negotiation tool.

The review incorporates an assessment document including :

  •   Assessment of exposure and tailored programme.
  •   Adequacy of cover sums insured and indemnity limits.
  •   Principal policy terms and conditions.
  •   Deductible levels and suitability.
  •   Policy administration.
  •   Service provision by Brokers.
  •   Competitiveness of premiums.
  •   Insurer security.
  •   Correctness of insurance programme structure.
  •   Identification of material uninsured exposures.
  •   Potential renewal initiatives and future strategy.

The review will be time bound according to size and complexity of your business and your Insurance Portfolio.

Each stage of the service is assessed and parameters agreed with you.

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Risk Profiling

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Risk Profiling
 The first stage to developing our relationship has to be the understanding of your business; which includes your services, customers, suppliers and any other area that may have a financial and commercial impact upon your business.

 

Not all risks are insurable.  By adopting a proactive Risk Management approach we aim to help you reduce or eliminate risks without relying upon risk transfer / insurance.

 

Continuity of your business is key and can only be achieved by proactive Risk Management which we can provide.

Click here to return to the Annual Cycle

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Programme Design

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Programme Design
We will regularly discuss with you potential insurance options and agree what level of risk you wish to transfer or retain.  Varying options may be preferred which can form the basis of our presentation to agreed markets.  Insurance programmes should be bespoke and not considered as an “off the shelf” purchase.

 

Your programme will be bespoke to your requirements and regularly reviewed to obtain the optimum deal in varying market conditions.

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Programme Placement/ Presentation

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Programme Placement/ Presentation

Having designed and agreed your programme, we will select markets which we believe will be most appropriate to underwrite your programme based upon our experience and criteria including:

  • Market security
  • Market suitability to match the risk
  • Competitive pricing
  • Service levels
  • Claims service
  • Ability to provide the cover requested

 

You can rely upon WPS to place your insurances competitively and effectively.

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Documentation Issue

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Documentation Issue

Having placed cover, the efficient issue of certificates, policy documentation etc. becomes paramount and we are committed to ensuring that you receive the relevant documentation you require without delay.

 

You can depend upon WPS to manage the administration of your affairs.

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Day to Day Service

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Day to Day Service

By assigning a dedicated service team WPS ensures that you develop strong relations with staff dedicated to you, providing you with quality day to day service.  Your Service Team will be well known to you and will continue to visit your premises and ensure that there is a good understanding of your business.

 

You will receive personal day to day service from individuals committed to looking after you.

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Claims

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Claims

The effective management of your claims is a fundamental part of our service.  In claims negotiations we are your partner and will use our skills and experience to ensure you receive fair and reasonable settlement.

 

Our team include individuals who have experience as loss adjusters and who can present your claim in a structured way to maximise your settlement.

 

We look to negotiate settlement in an imaginative way which best suits you.  For example the relocation of premises to a new site post loss if this best fits your future business plans.

 

In addition, the provision of loss data is fundamental to risk management and programme design.  To address this we will provide claims reports in a format to suit your requirements and at intervals you require.

 

You will benefit from our claims management and negotiation skills.

 

You will deal with people who know and understand your requirements.

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Pre- Renewal

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Pre-Renewal

The management of your renewal is a crucial part of the annual cycle.  We will arrange to meet with you well in advance (approximately 3 months) to start discussions.  This will involve:

 

 

 

 

 

  • Market overview
  • Review of your risk strategy
  • Review of claims
  • Review of risks not insured
  • Programme review
  • Agree market strategy
  • Agree timetable to suit your requirements


You will have a structured and managed approach to your renewal.

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Renewal

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Renewal

We will negotiate vigorously and in your best interests with insurers to ensure you receive competitive terms.  We commit to providing you with a report setting out renewal terms and options within timescales to meet your requirements normally 3 weeks prior to renewal.  We will keep you advised of progress of renewal negotiations throughout.

 

 

Insurers will have confidence in underwriting your business and you should not be subject to costly risk improvements after cover is placed.

 

Renewal terms will always be negotiated in your best interests.

Click here to return to the Annual Cycle

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Business Continuity Solution

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Business Continuity Solution- Getting "back 2 business"

 

 

WPS have partnered with "back 2 business" at the Plymouth Airport Business Centre to promote their  specialist disaster recovery suite.

The suite provides an excellent opportunity for clients to have a business continuity office space available in the event of a disaster.

The suite is the only custom built disaster recovery centre servicing the South West and has already attracted commitment from major businesses in the area.

For more information visit;

www.back2business.com

 

 

 

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Commercial

Commercial

We are able to offer a range of products for the commercial sector through our extensive insurer network. Each clients needs are individually considered and quotations obtained from appropriate markets.

Our clients in the "small medium enterprise" (SME) sector include a wide range of trades.

Examples of trades catered for include:

  • Property Owners
  • Motor Trade
  • Shopkeepers
  • Public Houses
  • Hotels
  • Manufacturing sector
  • Engineering
  • Warehousing and distribution
  • Leisure


We welcome the opportunity to provide alternative quotations and advice for your own needs. Quotations are provided without charge or obligation.

 

Contact: Mike Slattery on 01752 675474 or e-mail Mike on mike.s@wpsinsurance.co.uk

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AIS Scheme

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AIS Scheme

WPS are appointed Brokers to the AIS (Associated Independent Stores) Retailers Insurance Scheme. We act for over a quarter of the Membership across the UK, Scotland and Northern Ireland, making us the largest Intermediary for AIS. The Scheme, Underwritten by Royal & Sun Alliance, is recognised on a national level within RSA as one of the best performing Retail Schemes.

 

The AIS Insurance Scheme has been designed to supplement for many of its members the long and loyal relationship the member has with their incumbent broker, allowing the existing Broker to deal with us on a “Wholesale” basis. This has proven to be a very unique benefit of our offering.

 

The Scheme policy provides a bespoke Insurance Product tailored to meet the requirements of the AIS Members. This includes many cover enhancements and extensions above and beyond a standard commercial combined contract.


Established in 2004, the Scheme continues to succeed with both the support of the AIS Members and Royal Sun Alliance.

 

Although based in South West England, we provide a personal face to face service throughout the UK.

 

For further information contact Steve Harvey - steve.h@wpsinsurance.co.uk or on (01752) 675470.

 

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Town Council Scheme

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Town Council Scheme

WPS Insurance Brokers are delighted to announce the formal launching of their Town Council Insurance Scheme which is exclusively underwritten by Aviva.

 

WPS have for many years acted for a significant number of Town Councils in the South of England but more recently developed their expertise across all parts of England and Wales.

The exclusive town council policy has been designed to ensure:

 

*         Wide protection /covers

 

*         Simplicity of wordings

 

*         Extremely competitive premiums and interest free instalments

 

*         Security of largest UK insurer

 

*         Dedicated team of Account Handlers and Claims Handlers specialising in Town                           Council Portfolios

To obtain a quotation please click on the following link ;

http://www.wpsinsurance.co.uk/download/town_council_quote_form.pdf

to download a quotation form.

or

Contact Steve Harvey on 01752 675470 or e-mail steve.h@wpsinsurance.co.uk

Risk Management Support – For information regarding Risk Management including Health and Safety advice please click here.

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Testimonials

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  Testimonials 

 

 

“WPS listen and provide tailored advice offering a policy which reflected diverse activity. The service is provided in a cost effective manner. The level of service both in the contents of the policy and in the personal contacts has exceeded my expectations and I have had no hesitation in endorsing the company and recommending WPS to my colleagues.”

 

Wells City Council

 

“We’d only taken out our policy a few months before our community centre and theatre buildings were hit by two floods. The force of the water dislodged fuel tanks in a cellar and left them full of hazardous kerosene and water, while part of the theatre was under three feet of water. But WPS were wonderful. They dealt with our claim promptly, authorised us to begin remedial work, and both buildings are now open again. I’m very happy with the service WPS offered us.”

 

Pat Buckley

Tenbury Town Council

 

“We have nothing but praise for WPS. They even made one suggestion to us that saved us tens of thousands of pounds.  They also did a bit of sabre-rattling on our behalf when we had a dispute with another insurance company, and they lent us the weight of their legal department.

Through WPS, we have consultations on health and safety, and because we adhere to their suggestions and guidelines we get a reduction on our premium.

I couldn’t give one word of criticism about WPS.”

 

Terry Culter

Finance Officer, Chard Town Council

 

“WPS have been our insurance brokers for at least five years and I’ve been very happy with the quotations they’ve been able to provide. When we’re a little bit stuck or unsure about something, they offer us good advice very quickly. It’s nice to be able to pick up the phone and know you can speak to someone you can rely upon.”

 

John Winchester

Town Clerk, Dawlish Town Council

 

“WPS were able to save us a considerable sum of money on our insurance when we switched to them after seven years with another broker, and since then they’ve been more than helpful.

There was a clause in our insurance about no-one being allowed within 100 metres of a fireworks display – and that would have been very difficult for us.

I spoke to WPS, sent them a satellite shot of the location, and told them we’d been holding fireworks displays there for 10 years without any problems. WPS spoke to the insurers and came back to say it would be fine to go ahead.

I felt I could talk to someone who understood what we were about. I can trust WPS to come up with just what we need.”

 

Gordon Mussett

Town Clerk, Haverhill Town Council

 

“All our dealings with WPS have been prompt and professional and they have been very helpful.”

 

Sheila Prentice

Finance Officer, Chippenham Town Council

 

 

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Additional Scheme Benefits

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Additional Scheme Benefits

 

In addition to the customer focused service that WPS provide, and the peace of mind that the policy cover provides, Town Council Scheme members can also take advantage of the following free or subsidised services:

 

 

·         Free Risk Management and Health & Safety advice

 

·         Generous discounts with various suppliers

 

·         Interest free instalments

 

·         Discounted training courses, eg. Fire Risk Assessments, NEBOSH certification

 

·         Valuation service

 

·         Legal & tax helpline

 

·         Counselling service for employees

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Policy Overview

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Policy Overview

 

The Scheme wording has been written specifically with the needs of Town Councils in mind.

 

Without the exposures associated with larger authorities the Scheme is able to include a wide array of cover without impacting on the premium.

 

Sections of cover available include:

 

·         All Risks Property Damage

·         Theft

·         Computer Breakdown

·         All Risks anywhere in the UK/Worldwide

·         Goods in Transit

·         Money & Assault

·         Business Interruption

·         Fidelity Guarantee

·         Official Indemnity

·         Employers Liability

·         Public Liability

·         Libel & Slander

·         Hirers Indemnity

·         Personal Accident

·         Business Travel

·         Engineering Inspection

·         Engineering Damage

·         Legal Expenses

·         Motor

 

This list is not exhaustive, and if you have an insurance requirement that is not listed above please do not hesitate to discuss it with us.

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About Aviva

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About Aviva

 

The Town Council Insurance Scheme is underwritten by Aviva.

 

A specialist team of Aviva underwriters work alongside WPS staff to ensure that your policy meets your needs.

 

They understand the Town Councils’ specific requirements and have a wealth of experience in dealing with the issues that concern you.

 

  • Largest general insurer in the UK with 15% of the market share and a key influencer on all market and regulatory bodies such as the Association of British Insurers and the Financial Services Authority
  • Voted Insurance Times General Insurer of the year for the last five years in a row
  • Voted top of 2006 Insurance Age reader poll for consistently providing excellent service
  • Aviva group is the world’s fifth largest insurance group
  • Security – Standard & Poor’s rating of AA (Very Strong)
  • 40 million customers worldwide
  • £41 billion Group Annual Premium Income and Investment Sales
  • £364 billion Assets under Management
  • Consistent and clearly focused underwriting strategy
  • Currently insuring approximately 800,000 organisations in the UK
  • Commitment made in December 2006 to become the World’s first Carbon Neutral Insurer
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E - Bulletins

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E Bulletins
Please open the e- bulletin of your choice from the list to the left
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E Bulletin January 2010 Liability Best Practice

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E- Bulletin January 2010

WPS Town Council Insurance Scheme

 

We are pleased to provide our first quarterly e-bulletin.

 

January 2010

 

 

As mentioned in our last email, the topic of this is Liability Best Practice, which in view of the recent weather conditions has been extended to include some clarification of your responsibilities in regard to preventing slips and trips on icy pathways/pavements etc.

 

 

LIABILITY  BEST PRACTICE

 

Hiring of Halls: Slips and Trips

 

Carry out a risk assessment to prevent slips and trips. 

 

The risk assessment will require you to:

 

a.      Look for slip and trips hazards. For example:

Ø        Is the floor surface in good condition?

Ø        Are floors likely to become wet and slippery?

Ø        Can floor conditions change quickly? e.g. because of build up of waste

Ø        Do people use unlit or poorly lit paths or yard areas?

Ø        Are tripping hazards such as trailing cables routed away from walkways or covered/protected in some way?

Ø        Are cleaning rotas organised to avoid busy times?

Ø        Are cleaning substances chosen to reduce risk of slippery surfaces

b.      Decide who might be harmed and how

c.      Are there suitable controls in place?  If not determine new/improved control and implement

d.      Record findings

e.      Review on a regular basis

 

 

Prior to and after each hire of the premises an inspection should be carried out of the hall. Any areas which should be rectified should be completed prior to the hall being used again. A register should be maintained of the inspections, which should include the time, date, person dealing and a note of any repairs etc which have been carried out.

 

Ensure that the hirer of the premises has adequate Public Liability cover, (our own scheme is extended to include private individuals who hire your premises, however other policies may not).

 

Ensure that the hirer is aware of their responsibilities whilst hiring the premises; a checklist could be provided to them.  (A formal contract would be advisable).

 

Hirers of the premises should be asked to report any incidents or injuries to you immediately, at the time of the event.

 

 

General Slips and Trips

The responsibility of a Town council will involve many areas where slips and trips could produce a claim, i.e. Cemeteries, Parks, Allotments, Parks, Sports Facilities, etc.

The information provided by the links below may be appropriate for any area which falls under your responsibility.

 

www.aviva.co.uk/risksolutions - Hardfacts “Top Tips for Trips

www.hse.gov.uk/slips/

www.hsesat.info/

 

 

 

Adverse weather conditions and the implications for your Council

 

a) Your responsibility to the public

With regard the problems associated with seasonal snow and ice, the Health & Safety Executive will expect you to ensure the safety of visitors to those public areas that are within the Council’s control.  Councils should therefore grit and/or salt the areas concerned, in so far as resources enable you to do so.  Where resources are limited, their use should be dictated by priority and those areas with the heaviest foot or motor traffic should be treated first.  Where resources do not extend to allow you to treat all areas, those areas which remain untreated should either be signed as hazardous or roped off from public access.  Details of your activities should be recorded, detailing what was done and when it was done, so that you have a log of your reasonable precautions.

 

We appreciate that these are rather onerous steps to take, but we are wary that there will be claims made by individuals who slip and suffer injury, and believe that some will succeed if it cannot be demonstrated that reasonable precautions were taken.      

 

b) Provision of grit-bins only

If your Council is simply supplying the grit bin & the grit, then it is unlikely that any liability arising from an incident would be connected to your Council, unless the grit bin or the grit itself caused injury/damage to someone/something.

 

If local residents will simply be availing themselves of the grit for their own personal use (driveways etc) they would be acting on their own initiative and if their actions caused any damage/injury they would hopefully be protected by their home insurance.  Similarly, if they take it upon themselves (without direction from the Council) to spread grit on the public highways it will be the residents that any injured party should approach for compensation following an incident resulting from the grit spreading, which again should hopefully be covered under the resident’s home insurance.

Whether or not the residents have home insurance is beyond the Councils control.

 

It would be extremely unlikely that liability could attach itself to your Council unless your Council were to be involved in the actual use of the grit, (other than your liability in regard to the box itself causing injury/damage, e.g. having jagged edges that someone cuts themselves on; or the grit you are supplying turning out to be harmful in some way).

 

 

We hope the above information is of interest to your Council.

 

Should you have any queries please do not hesitate to contact us.

 

 

 

Kind regards

 

Andy Cotter

 

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E Bulletin April 2010 Play Areas

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Play Areas

WPS Town Council Insurance Scheme

 

We are pleased to provide our next quarterly e-bulletin

 

 

As unbelievable as it may seem at the moment given the current coldness, it will not be long before summer arrives and children are back in the great outdoors seeking entertainment.

 

With that in mind this factsheet offers some tips in regard to managing your responsibilities in connection with play areas.

 

 

Playground Equipment

 

Risk taking is certainly an element of play provision.

 

Play provision aims to offer children the opportunity to encounter acceptable risks as part of a stimulating, challenging and controlled learning environment.

 

Equipment designed to the current standards and which is properly maintained should generally provide the desired risk and challenge whilst ensuring freedom from unacceptable risk of life or permanently disabling injury.

 

The following steps are a guide towards preventing accidents in this area.

 

·         Establish a robust purchasing policy for new play equipment

 

·         Carry out and record a risk assessment or review any existing assessment of the playground equipment.

 

·         Give consideration to whether the equipment complies with the latest standards .What action is needed to make it comply.

 

·         Establish and record a regular inspection and maintenance regime for play areas.

 

·         Take into account the typical usage of the equipment, likely damage, and wear and tear from previous inspection and maintenance records

 

·         Make reference to accident records and reports including incidents with the potential for a more serious outcome.

 

·         Develop a prioritised action plan to address any deficiencies identified by assessments

 

 

Skateboard Parks

 

Skateboarding is an exciting sport and accidents will occasionally occur. 

 

This is a sport which requires careful management.

 

·         Erect signs stating that helmets and protective pads must be worn

 

·         As with playground equipment, carry out regular inspections and maintain a register.

 

·         Ensure users know where to report a fault

 

 

 

The Royal Society for the Prevention of Accidents have produced a good information sheet which can be viewed at:

Inspection & Maintenance of Playgrounds | Play Safety | Advice & Information | RoSPA

 

 

A wealth of information on a wide range of risk management issues is available from Aviva at:

 http://www.aviva.co.uk/risksolutions/riskadvice/index.htm

 

 

We hope the above information is of interest to your Council.

 

Should you have any queries please do not hesitate to contact us.

 

 

 

Kind regards

 

Andy Cotter

Account Executive

WPS Town Council Insurance Scheme

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Fish Processors scheme

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Fish Processors scheme

The "Fishguard" insurance scheme offered by WPS is a market leading insurance scheme providing comprehensive insurance cover for fish processors and wholesale fish merchants.

The scheme is  Nationally approved and has been established for over 20 years.

The scheme is available direct to clients or through regional brokers who can offer local service.

 

 

 

Key features;

  • Competitive premiums
  • Wide cover - All Risks including Full Theft
  • High levels of cover for refrigerated stock
  • 24 Hour claims helpline
  • Health and Safety Risk management advice

For further information contact ; Paul Biden on 01752 675466 or 07894 683794

Email paul.b@wpsinsurance.co.uk

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Personal

Personal Insurance

We are able to provide a range of products to meet the private insurance requirements of our commercial and corporate clients.

 

Recognising the importance and value of personal possessions and the pain of loss of personal property we provide a full claims support service.

 

Contact Tom Higgins or Amy Mc Nally on 01752 675483 for a personal quotation for Household, Private Motor or Travel Insurance.

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Motor

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Motor Insurance
We offer access to a wide range of insurers enabling clients to arrange bespoke cover for their private car insurance. Using our specialist quotation systems we can provide competitive quotations to meet your motor insurance needs.
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Travel

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Travel Insurance

Whether you are taking a family holiday to Europe or planning a long term adventure WPS can provide travel insurance. Allow us to take the pain out of dealing with your loss of belongings or medical costs with our claims support service and competitive travel insurance products.

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Household

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Household Insurance

WPS are able to arrange cover specifically designed to meet your needs rather than the "off the shelf" products frequently provided. We aim to give our clients competitive premiums and quality home insurance which will ensure claims for loss of your personal property are handled fairly and sensitively.

Whether you have a modern family home or a heritage listed building, we have access to insurers providing suitable home cover for you.

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Risk Management

Risk Management

At WPS , we take a risk management approach with all our clients .

We see arrangement of insurance as "the last resort" and recognise insurance is only a means of risk transfer for a few of the business risks which most clients are exposed to. We encourage all clients to take a "holistic" approach to business risk management and to look at risk in a structured way:

  • Identifying risks you are exposed to
  • Analysing and assessing those risks
  • Consider ways of reducing the risks and deciding risks you can retain
  • Consider risk transfer (Insurance being one option)

 

By taking this approach, clients can manage their business more effectively and see risk as an opportunity not a threat.

We can also radically change insurance programmes to suit your needs rather than those of insurers.

Contact our risk management team for further advice:

Jim Nicholson jim.n@wpsinsurance.co.uk 01752 675454

 

 

 

 

 

 

 

 

 

 

 

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Health And Safety

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Health and Safety at WPS

The effective management of safety has always been important from both a legal and moral perspective.

 

WPS has for many years, provided clients with a high quality independent insurance broking service. Our experience shows that many companies with whom we work do not have the resources or expertise to meet the demands of current Health & Safety legislation.

 

These demands are increasing and will continue to do so. There is now a much greater emphasis on the management of Health & Safety within any business organisation and there is a requirement to demonstrate compliance by adequate documentation and to provide evidence of this. It is no longer sufficient to take a purely commonsense approach to Health & Safety in the workplace. The Health & Safety Executive's targets announced by the Government promise greater enforcement of the standards and penalties for those who fail to meet these standards.

 

We believe that our clients need, and deserve a cost effective service to provide the solution to the legislative maze and to ensure that, at the very least, the demands of the law are being met.

 

We are able to offer you a range of Health & Safety services to provide assistance in ensuring compliance with legislation and fulfilling the moral obligations for the health, safety and welfare of employees and others affected by  business activities.

 

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Services Available

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Services Available

We are able to offer you a range of Health & Safety services to provide assistance in ensuring compliance with legislation and fulfilling the moral obligations for the health, safety and welfare of employees and others affected by  business activities.

 

 

 

 

 What we can do for you:

  • Audit and review your present arrangements
  • Identify and evaluate shortcomings
  • Provide practical guidance on meeting legislative standards
  • Identify and assess potential risks
  • Carry-out risk assessments  

 

Provide training for employees in respect of:

  • Other topics tailored to your general health and safety awareness
  • Risk assessment preparation
  • Fire safety practices
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Business Continuity

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Business Continuity

Business Continuity Management is the concept of thinking ahead to consider what threats are faced by the organisation, whether and how these can be reduced or eliminated and the steps to be taken in an emergency situation.

Carefully arranged insurance is part of this planning process but insurance can never provide the complete answer.

Some losses are clear and purely financial but others may be hidden or less obvious, such as the result of adverse publicity, the knock on effects on dependant business, the waste of unproductive time etc.

Continuity Management must, therefore, embrace the insurable and uninsurable threats to the business.

The benefits of planning ahead are to identify, evaluate and reduce the threats and to plan the course of action to take if and when they arise.  In addition there will have been achieved improved risk management, a reduction in the risk, better resource management and staff awareness together with a planned and coordinated state of preparedness.

We can work with you to:

  •   Identify the risks (whether manmade or natural) to which you are exposed 
  •   Assess the effects of these risks on the businesses
  •   Analyse the critical activities in respect of each business area
  •   Consider the potential unplanned events which would have a major impact
  •   Examine risk avoidance strategies
  •   Plan responses where complete risk avoidance is not possible in respect of:

o Immediate response

o Recovery action

Measures which any organisation can take prior to an incident can give it the knowledge, expertise and confidence to deal with the challenge.

 

 
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Employment Law

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Employment Law

Having provided clients with assistance in Health & Safety for many years WPS is only too aware of the issues faced by clients in running a business.

 

We are pleased to announce that we have now formed a strategic partnership with Employment Law and Health & Safety specialists, Ellis Whittam, in order to provide clients with a “one stop solution” to all employment and HR matters.

 

Working closely with Ellis Whittam, we are now able to offer clients an innovative solution for dealing with Employment Law and HR issues. 


  • A monthly employment law update, provided by e-mail
  • Free attendance at not less than two employment law training seminars 
  • Drafting, reviewing and updating your  employee handbook, policies and procedures
  • Drafting reviewing and updating contracts of employment
  • Representation at Employment Tribunals by specialist employment law solicitors in respect   of any employment claim made
  • Unlimited telephone advice and assistance against you 
  • Provision of a practical online guide
  • Payment of compensation, capped at £100,000 any one employment law claimand £1 in any one year
  • Provision of online letters, forms and checklists

For further information please contact Jim Nicholson on:


Telephone: 01752 675 454


Email: jim.n@wpsinsurance.co.uk


Click here for more information

 

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News Archive

Item 1

WPS Insurance Brokers & Risk Services are delighted to have won the coveted Insurance Times Independent Regional Broker of the Year Award for 2006. Richard Persson of WPS receives the coveted award from David Parker of NIG group.

This success seals a fantastic year for WPS and is very much dedicated to our team of insurance professionals back in Plymouth.

Formed in 1968, we have for many years been recognised as one of the South West’s leading insurance brokers.  Earlier in 2006 we completed a management buy out realising the succession issues that many businesses have but creating ownership and continued independence in-house.  The buy out enhanced our position in our market place and has further enabled us to develop our reputation of tailored insurance and exposure based risk solutions complemented with bespoke claims management, health and safety and risk management services.

Winning this award is very much about belief.  The belief that the founding shareholders had in us, the younger management team and the belief that the management team had in itself and in our staff.

Our business is all about belief, trust, loyalty and integrity; the essential ingredients to enable our company to deal with staff, our suppliers and our course our clients.  It is our clients; the family run business to the corporate Plc and their loyalty and continued support that will of course ensure that our future is exciting, progressive and independent.